Privacy Policy

1. Introduction

Welcome to Class Clean (www.classclean.co.uk). Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you use our website or services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information –

• Name, email address, phone number, and address provided when booking a service or contacting us.

b. Payment Information –

• Billing details for secure payment processing.

c. Usage Data –

• Information about how you use our website, such as IP address, browser type, pages visited, and time spent on our site.

d. Cookies and Tracking Data –

• Data collected through cookies to improve website performance and user experience. (See our Cookie Policy for more details.)

3. How We Use Your Information

We use your information to:

• Provide and manage our cleaning services.

• Process payments and issue invoices.

• Respond to inquiries and provide customer support.

• Improve our website and personalize your experience.

• Send appointment reminders and updates.

• Deliver marketing communications (with your consent).

• Comply with legal obligations.

4. Sharing Your Information

We may share your data with trusted third parties to:

• Process payments securely.

• Deliver email and SMS notifications.

• Analyze website traffic and marketing performance.

We never sell or rent your information to third parties.

5. Data Security

We take reasonable steps to protect your data from unauthorized access, loss, or misuse by:

• Using secure servers and encryption protocols.

• Limiting access to your information to authorized personnel only.

• Regularly updating our security practices.

6. Your Rights

You have the right to:

• Access your personal data.

• Request corrections to inaccurate information.

• Ask us to delete your data (subject to legal obligations).

• Opt-out of marketing communications at any time.

To exercise these rights, contact us using the details below.

7. Data Retention

We retain your data only for as long as necessary to:

• Fulfill the purposes outlined in this policy.

• Comply with legal and tax obligations.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@classclean.co.uk

Phone: 0800 009 6196